General terms & conditions

 

Store Policies

Returns and exchanges 

We accept Visa, Mastercard, Discover, and American Express. Returns may be made within 14 days for refund or exchange. Custom wine barrel products and sale items are not refundable.

Shipping

We ship USPS worldwide and insure all shipments. We personally pack your order securely. Damages are rare, but in the event an item arrives damaged, we will gladly replace it for you as promptly as possible and at no cost. We can also ship UPS or FEDEX if necessary. If you have an account with a shipper, we can use your account number to ship your order.